It depends on how many 3D printers you have, and how often you print.

The Free plan is for users with only 1 printer and print very in-frequently. Another reason why you may want to choose the Free plan is you don't mind slow webcam streaming (up to 1 frame per 10 second). The Free plan even comes with 10 free Detective Hours per month. And you can get additional Detective Hours if you need more.

The Pro plan is for users who want to enjoy watching the webcam feed at the slick 25 per second frame rate. It also comes with 50 Detective Hours every month. If you occasionally print more than 50 hours a month, you will most likely be ok because the Detective Hours roll over month to month. When you upgrade to the Pro plan, you are also eligible to the Subscribe&Save Detective Hour Packs at favorable rates.

Of course! You can change the number of printers, add/change/remove Subcribe&Save Detective Hour Pack, or between annual and monthly, at any time as long as your subscription is still active.

You will keep the unused Detective Hours when you change your subscription plan.

Yes again! You can cancel your subscription any time.

However, the Detective Hours included in the plan and Subscribe&Save pack will expire at the end of your subscription period.

Because of the nature of a subscription service, we usually don't refund the payment when you cancel your subscrioption. Instead, we will keep your subscription active until the end of the current billing cycle. This is also a common practice for virtually all other subscription services such as Netfix.

However, we are all human and we want to be reasonable. If you have a good reason why we should refund to you, email us and we will consider your request.

Wrong question! You will not give credit number to us. Instead, it's Chargebee, a fully compliant billing service provider, that takes your credit card number and safely stores it.

Under no circumstances will The Spaghetti Detective process or store your payment information.

No for the Pro plan. If you want to pay with Paypal, you will need to contact us to customize a Shop plan.

Please contact us to customize a plan that works for your budget.